LEGAL PLACEHOLDER. Replace with reviewed text before production launch.
Last updated: not yet reviewed. The text on this page is a placeholder. Replace each marked block with copy approved by your legal advisor.
[LEGAL: insert reviewed text here] Homeowner Hub is operated by Lumanaire on behalf of your property developer. For data we hold about you in connection with your home, the data controller is your developer (the tenant on this platform). Lumanaire acts as the data processor.
[LEGAL: insert reviewed text here] We collect the data you provide on signup (name, email, phone), data your developer uploads about your property, and records of issues, snags, documents, utilities, and personal vault items you choose to store.
[LEGAL: insert reviewed text here] We process most of your data under the lawful basis of contract (delivering the homeowner portal you signed up for). Marketing emails are sent only with explicit consent and you can withdraw consent at any time from your account page.
[LEGAL: insert reviewed text here] You have the right to access, correct, export, and delete your personal data. Use the controls on your account page to export a JSON copy of your data or to request account deletion. Deletion completes 30 days after request to allow accidental requests to be cancelled.
[LEGAL: insert reviewed text here] We use strictly necessary cookies to keep you signed in. Analytics cookies are only set if you accept them on the cookie banner.
[LEGAL: insert reviewed text here] You have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at dataprotection.ie if you believe we have not handled your data correctly.
[LEGAL: insert reviewed text here] To exercise any of these rights or ask questions, email hello@lumanaire.co.za.