LEGAL PLACEHOLDER. Replace with reviewed text before production launch.

Terms of service

Last updated: not yet reviewed. The text on this page is a placeholder. Replace each marked block with copy approved by your legal advisor.

1. The service

[LEGAL: insert reviewed text here] Homeowner Hub is a software platform that gives homeowners a single place to manage their home documents, raise warranty and maintenance tickets, log snagging items, and track utility contracts. It is operated by Lumanaire under contract with your property developer.

2. Eligibility and accounts

[LEGAL: insert reviewed text here] You may use Homeowner Hub if your developer has registered your property on the platform. You are responsible for keeping your login details secure.

3. Acceptable use

[LEGAL: insert reviewed text here] You agree not to misuse the platform, including but not limited to uploading unlawful content, attempting to access other users data, or interfering with normal operation.

4. Content you upload

[LEGAL: insert reviewed text here] You retain ownership of files and notes you upload to your personal vault. You grant your developer permission to view content you raise in tickets, snags, and ticket attachments so they can resolve the issue.

5. Service availability

[LEGAL: insert reviewed text here] We aim to keep the platform available at all times but do not guarantee uninterrupted access. We may perform maintenance with reasonable notice.

6. Termination

[LEGAL: insert reviewed text here] You may close your account at any time from your account page. Property records may be retained by your developer as required by law.

7. Governing law

[LEGAL: insert reviewed text here] These terms are governed by the laws of Ireland.